Do you accept returns?
At this time, due to the small nature of our business, we will handle returns on a case-by-case basis. If you are unhappy for any reason, please contact us directly.
How do you ship items?
We ship USPS unless requested otherwise. Additional costs might be added to your total if special shipping requests are made.
What can I expect from handspun yarn?
You can expect a one-of-a-kind-skein. Handspun yarn will yield a truly unique project. It is unlike commercially spun yarn and may contain some variations in thickness.
How should I care for my wool products?
Wool is best cared for by hand washing items in cool water without agitating them. If items are agitated too much, or items are quickly transferred between cool and hot temperatures, they could felt. After soaking your item for 15-20 minutes, gently squeeze out the excess water. After squeezing out excess water, you can gently roll your item in a towel to remove even more water. Then lay your item to dry flat. With some of the indie-dyed fibers, you may experience some color loss from the dye depending on your water quality. I wash each handspun skein prior to sale, so there should be minimal color loss.
Isn't wool itchy?
It all depends on the breed and preparation of the wool. I do my best to choose fibers that can be worn next-to-skin, but sensitivities vary.
I have allergies, should I order from you?
We live in a dog-friendly home. While we do our best to store products in a clean environment away from pets, if you are severely allergic, we'd suggest exercising caution.